Changed your mind? That is fine
60 days, plainly
If it is not for you, send it back within 60 days of delivery for a refund of the product price. No interrogation and no runaround.
What we need
- You contact us inside 60 days of the delivery date.
- Proof of purchase — an order number or the email receipt.
- The unit returned, with the box contents where you can.
Starting a return
Email the support address on the contact page with your order number. We reply with a return address and simple steps. Wait for that reply before posting anything.
Return postage
Unless the item arrived faulty or wrong, return postage is on the customer. Use a tracked service so it can be followed back.
Your refund
Once the return reaches us and is checked, we refund the original payment method. Your bank then needs its own few business days to post it.